India Today Book Club
FUNDS AND PRODUCTS ARE NOT RECIEVED

Sir,

As per my email earlier which you have not replied am again explaining

here my objections. On 4th Aug I have paid through cell pay using my

credit card. My transaction amount was 5698 598 rupees ID 110082197/98

I have recieved two reebok watches. But till now I have not recieved

the Refund value 5698 rupees in my credit card account as promised by

your customer care representative. On the other hand another three

transactions I have made on 25 & 26 th aug rupees 8998 598 2000

and I was given two IDs against these transactions 110084736/37 aginst

which I have got two reebok watches as free gifts. But when I

contacted with customer care they asked my IDs and when I replied they

said thet my IDs are not matching. They told me to collect

authorisation codes from my respective bank. I did the same and

replied agin but they answered me negatively that they dont have the

record of 2000 rupees payments. I am now totally confused. I am so

here attched my credit card payments details. I have contacted with

HDFC BANK CREDIT CARD section. they are ready to help me in this

regard because I have the proofs of all the payments. Even your

representatives are telling my mobile numbers incorrectly.

Here I am giving the authorisation codes

014477 & 041269

PANKAJ MAHANTA

M/S-FURNISHING CENTRE

A.T.ROAD, ITACHALI

NAGAON 782003

ASSAM

MOBILE 9435735402

Company: India Today Book Club
Country: India
State: Assam
City: Nagaon

  <     >