Sir,
As per my email earlier which you have not replied am again explaining
here my objections. On 4th Aug I have paid through cell pay using my
credit card. My transaction amount was 5698 598 rupees ID 110082197/98
I have recieved two reebok watches. But till now I have not recieved
the Refund value 5698 rupees in my credit card account as promised by
your customer care representative. On the other hand another three
transactions I have made on 25 & 26 th aug rupees 8998 598 2000
and I was given two IDs against these transactions 110084736/37 aginst
which I have got two reebok watches as free gifts. But when I
contacted with customer care they asked my IDs and when I replied they
said thet my IDs are not matching. They told me to collect
authorisation codes from my respective bank. I did the same and
replied agin but they answered me negatively that they dont have the
record of 2000 rupees payments. I am now totally confused. I am so
here attched my credit card payments details. I have contacted with
HDFC BANK CREDIT CARD section. they are ready to help me in this
regard because I have the proofs of all the payments. Even your
representatives are telling my mobile numbers incorrectly.
Here I am giving the authorisation codes
014477 & 041269
PANKAJ MAHANTA
M/S-FURNISHING CENTRE
A.T.ROAD, ITACHALI
NAGAON 782003
ASSAM
MOBILE 9435735402
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