ITS Data-Solutions Pvt Ltd
Refund claim for no support for internet connection from Spidigo

Dear Sir/Madam

We have bought internet connection service form one month-unlimited plan on Nov 17. Cheque for conection given on 17-Nov (no 104264 from Central Bank of India, St xavier's school road branch) of Rs 1850 inclusive all.

They installed connection on 20th Nov evening @ 4 to 5 pm. Immediately after installation we found connectivity is breaking frequently. We called support person and other heads who involve in selling above to us and reported this. We are international testing center where we can not afford breaking or disruptting internet connection and was clearly informed to them. Since then no one turn up for next 3 days. And we were left nothing but a refund. We submitted hand written application at mr Umang Modi's office (they did not accept) we sent email to support@spidigo.com;umang.modi@spidigo.com on 3-Dec also called Mr Devand Patel (Teritory Sales Manager) 9687637534, Vijay singh 9687637564, Mr chirag 9687637507 for refund.

We were told to receive our amount back which was paid in good faith and trust of good internet connection is still not received by us after more than 30 days of request.

Amit Patel

Director

ITS Data-solutions Pvt Ltd

3rd floor, vrajendra complex, near devendra bus stop

Naranpura, Ahmedabad 380013 Gujarat India

Call 9825355519

Company: ITS Data-Solutions Pvt Ltd
Country: India

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