Mangesh P
Tikona broadband, Pune made false promises to get money from me

Dear Sir/Madam,

My Tikona Boradband, Pune, customer id : 1102174042

I have subscribed to Tikona from August. I would like to share that currently I am going through very bad co-operative stage from Tikona.

1) In month of Oct-Nov, Tikona has some network issue in my area (Nigdi, Pune), so around a month I am not able to access internet.

2) Full month of December my account is inactive.

Still in latest bill they have charged for December month.

On 13-Jan, Tikona billing representative called me and said that my total bill is around 1800. and if I paid 1043 my account will get active.

I am not sure why bill is 1800. Because December, my account is not active and Oct-Nov, their is problem with network.

Still after talking with Libiya and Vishakha, I have made the cheque payment of 1043.

Libiya informed me that remaining amount will get waiver to me, and I no need to pay that.

Libiya asked me to call Rajesh (020 41414324), on thursday 13-Jan. He inform me that my account will get activate from Saturday.

But it's not yet active. They just fooled me to get money from me.

On Monday 18-Jan, I called customer care number and they told me that I need to pay remaining amount also to activate my account.

I am not able to understand why this people are making false promises and harassing common man.

Company: Mangesh P
Country: India
State: Maharashtra

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