Airtel
Terminated Internet Connection
- 08-04-2011
- 159
Hi,
I’m Syed atIF Husain and my Airtel Landline Number is 91 11 40572930.
My internet is not working from Sunday Morning i.e. July 31 and I tried calling Airtel Customer Care but getting no response as they are saying you’d asked for termination of the connection, which I never did.
Later they put the request for re-activation but its more than 5 days still I haven’t received any call from Airtel.
Every time I call Customer Care, they say it’s in process, but I don’t think so, as its already Thursday today, but no response from Airtel’s end.
All my outstanding is clear but for what reason my internet is not working, I really don’t understand the ideology behind the service provided by Airtel, when I didn’t put any request for de-activation.
This happened twice in a month, once somewhere around mid-July.
Would you please look into this matter.
Thanks and regards
Syed atIF Husain
91 98187 16561
Consultant, Broadcast Design
NDTV
Email: atifs@ndtv.com
Company: Airtel
Country: India
State: Delhi
City: South Delhi