Airtel
Terminated Internet Connection

Hi,

I’m Syed atIF Husain and my Airtel Landline Number is 91 11 40572930.

My internet is not working from Sunday Morning i.e. July 31 and I tried calling Airtel Customer Care but getting no response as they are saying you’d asked for termination of the connection, which I never did.

Later they put the request for re-activation but its more than 5 days still I haven’t received any call from Airtel.

Every time I call Customer Care, they say it’s in process, but I don’t think so, as its already Thursday today, but no response from Airtel’s end.

All my outstanding is clear but for what reason my internet is not working, I really don’t understand the ideology behind the service provided by Airtel, when I didn’t put any request for de-activation.

This happened twice in a month, once somewhere around mid-July.

Would you please look into this matter.

Thanks and regards

Syed atIF Husain

91 98187 16561

Consultant, Broadcast Design

NDTV

Email: [email protected]