Me and my family have been subjected to a horrendous experience by hathway personnel after applying for Internet connection. The field staff came and collected Rs.1965 in advance and promised to do the installation and connection in 2 days, which of course never happened. Whenever we called the ...
Hathway Internet took 2117/- rs on 8th Nov for new connection and promise to give new connection in 2days. but after 15 days they said they don't have feasibility and will refund my money in 2 days. Already 1 month gone i keep calling all hathway people but no response. Hathway Internet cheats ...
Frequent suspension of account, mail space reduction (has been done 3 times itself in this month), very poor customer service. You keep calling their helpline nos.. u get thru after few hrs.. Main problem is that the none of the manager come on the line when a call has been made to the customer ...
Always would get bills with previous balance showed as unpaid whereas bill payment made regularly. Hathway agrees to their mistake month after month saying the entry was skipped but the staff is so useless, nothing till date has been updated the matter is pending from February 07. Finally I cancel ...
I renewed Hathway – Regular “64 kbps unlimited” connection to Free way – xtra 1:2 “256 kbps unlimited” with customer ID 194137 on September 17 for half yearly package and paid the full amount in advance. I was guaranteed net speed in-between 120 – 140 kbps but right from the day one the speed was ...
I recently took a new internet broadband connection from Hathway Internet. The connection has been down since last week, but nothing has moved inspite of repeated reminders to the concerned authorities. The installation took more than 10 days as against promised to have the complete installation of ...