BMTC
Gave Ticket but didn't return the change

Hello,

I am from Darjeeling. As I am from different place I do not know the local language. This is not the problem that I am facing here but everyone who is from different place is facing the same. I would like to share this with you because to do the job outside from your home town is not a crime.

Yesterday 31/5, I traveled by BMTC bus 356 which goes to Bannerghatta and the bus fare is Rs 12 from Majestic to Jayadeva hospital. I didn't have change so I gave Rs 20 to conductor. Conductor asked me change of Rs 2, as I didn't have the change so he wrote Rs 8 in the ticket and gave me back. I thought he will give me the change after some time but he didn't give me back. He was giving change to other passengers as they were asking him in local language. When I was about to get down, I asked him the change. First time he avoided me and pretended that as he didn't hear me. I called him again and asked him to return me the change of Rs 8. He again asked me the change of Rs 2. I politely told him in English that I don't have that's why I gave you Rs 20. Then he said something in local language and he laughed at me. All the passengers were looking at me. I am working here and I am not a beggar. I am asking my own money and he refused to give. Finally I had to get down from the bus because I was getting late for office. I got down in front of him however he didn't bother to give me my change back. As it is not because of Rs 8 I am making a complaint but I want that conductor to learn a lesson and not to repeat the same with other passenger who does not know the local language. As we are outsiders and we face lot of problems.

I felt that I definitely need to raise a complaint for such kind of Conductors because it is annoying to deal with such kind of people. I do have the ticket with me and I have kept it safely. The ticket number is NG 77 795420. I kindly request you to take an action against such kind of government employee who does not know their responsibility and value of their job. Please keep me inform about the progress as my email id is kate4u777@yahoo.com.

With Regards,

Indian Citizen.

Company: BMTC
Country: India
State: Karnataka

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