BSNL
GPRS NOT CONNECTED WITH PC

Dear Sir,

This is Mr. P S Goswami a prepaid mobile customer for last four years. Recently I am facing a problem regarding internet connectivity. I use Rs.152 GPRS scheme and get net access in ti my PC through mobile. But from 5 April I am not getting the service due to might be some technical problem. I made a complaint to customer care and got docket no3577240 but no positive response I have got so far. Repeatedly I made another complaint with same issue on 14 April. But even till date my problem has not been solved. I have spoken to customer care several times. When I use to connect my PC through mobile I get a message Error 734: PPP link control protocol was terminated.

My request to you that please look into the matter seriously and instruct you good office to solve the problem as early as possible.

Thanking you

With regards

P.S Goswami

Dy. Personnel Manager

CIL.

Mobile : 9434545330

Company: BSNL
Country: India

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