Cinemax Vashi
Charged money without ticket being booked

Miscellaneous

I had booked the ticket using your website for Movie Love Aaj Kal for Saturday show i.e. 8th Aug 09, but the status showed as cancelled after I tried to process the payment, as show in the attached email sent by the Customer care but it was showing the money was deducted from my card, so I went to cinemax vashi to see weather the ticket was booked or not, but the rep at the box office said there was no ticket booked in my name, and as the tickets were available I had to buy the ticket by paying cash but I received the statement from my bank yesterday that I was charged for the ticket which was not even booked


Company: Cinemax Vashi
Country: India
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