ClubMahindra
Refund against cancellation

Hello Sir,

My name is Nikhilesh Ray

Member id: 1417584

I wanted to escalate against the false commitments and cheating done to me for refunding my money against cancellation.

22nd November: I paid 38851.00 Rs for becoming the member of Club Mahindra through my ICICI credit card. I got disapponted with the services and false commitments of the hotel reservations, so I have applied for the cancellation & refund of paid amount on December. The process was initiated on 7th January and I was told that in 30 working days the amount will be refund. Since, then I am just following up with the customer care and vashi branch for my refund.

The member relation officers have send me many witten mails giving the dates of confirmation for cheques release. But, the when the dates reached they turned back and tells me that there is some problem from Club Mahindra Corporate and from there end cheques are not released so we cannot make it know and it will take two more months.

Please check the trailing mail to get one such example of the commited date.

Help me and help yourself to maintain the dignity of company.

Thanks & Regards

Nikhilesh Ray

9819069840

& On Thu, 21/5/09, Feedback wrote:

From: Feedback

Subject: RE:'MHRIL=001-355-854' 1417584 - Cancellation of membership and refund of money.

To: "Nikhilesh Ray"

Date: Thursday, 21 May, 3:35 PM

Dear Mr. Ray

Greeting From Clubmahindra!

This mail is further to our discussion & meeting in our branch office for cancellation of your membership.

We are sorry that there has been processing delay of your refund for cancellation of membership.

We would like to confirm that your refund cheque for amount Rs. 38, 851 /- will be released on 15th of June.

Please except our sincere apologies for delay of this refund cheque.

In case of any Further queries please do get back to us.

Warm regards,

Sudeep Pokhriyal | Member Relations | Mahindra Holidays & Resorts India Ltd | Feedback: feedback@clubmahindra.com | Reservations: reservations@clubmahindra.com | Call : 39880000* |

Company: ClubMahindra
Country: India

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