Croma Retail
Refund against product unavailability

I purchased a split AC, Glen Chimney and fan. The product was to be delivered on 1st July but wasn t delivered. I called Croma on 3rd July to enquire, they said they will deliver next day.

when I called the next day, they said the product was faulty and I needed to purchase another chimney.

I went to buy another chimney but they didn t have another Glen chimney so they promised to refund the money.

I have been following up daily but they refuse to refund my money saying the signing authority is not there.

Company: Croma Retail
Country: India

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