Euroair geneus
Defective piece supply

Eureka Forbes becomes one of the werst and Frod company. Pls lets not to buy any thing from those guys reason as my case... I have purchase EUROAIR Geneus yesterday (20.05.09) by cash against this executive given me acknowledgement for documents Sl. No 338014 when I ask about cash receipts then he told me that same was handover to at the time of product deliver at the evening product was deliver to my office when I ask about cash receipts he simply told me that he was in hurry so he is forget to take the receipts from office and same will be given to me half and hour. I sent my cooligue to take this procduct from Eureka Forbes executive because at that time I was busy in a official meeting.

At evening when i reached home and open the box I was really surprised and shocked to see that executive handover me defected piece because no manual, no remote not proper packing inside and prodict also not proper working…immediately I call your customer care centre but office were closed and leave my msg ….(Ref sale no 150002595)

In the morning when I have approached executive about deleive defected piece, he simply told me that sorry sir I was busy possibility that office boy given you rejected piece…..for this incident I realize that now your network is very big and customer satisfaction not your first priority, I know you change my product but please think about customer harshement which he have…. carry product from office to home and taken back home to office.

Now yesterday when we reach there asaf ali office then i want to know that they have not this product in their store... now i am laughfing on own why should i made payment cash... now i request you to all please don't purchased any product from eureka forbes because they are cheater...

Today i have received call from Mr manoj who is the incharge of this office and gave me assurance that my product will be change on Monday 25.09.2009... let see if it is not happen then i will take police and press help on my issue... i have purchased this product of Rs 9900/- but i am ready to spend Rs 10000 more to give them lesson that we are not a fool... i will planing to take legal action against slae executive or co who took me cash wihtout given me official receipt...

Company: Euroair geneus
Country: India

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