Express IT Courier
Disgusting Service

PAN card sent by IT department via POD 2885103292. Sent on 08.04.2010 by IT. When I checked on website, for my horror the comment was: "Exception: Cosignee Residence/Office Locked, Message Left".

No message left. So I wrote to them on

To: bomcs@expressit.in

Sent: Monday, April 12 12:47 PM

Subject: 2885103292

Dear Team,

It says residence locked. It is impossible. As my wife and small child will not leave the residence at any point of time. Please reroute the courier.

I received a reply as:

From: bomcs [mailto: bomcs@expressit.in]

Sent: Monday, April 12 2:47 PM

To: Prashanth Shetty

Subject: Re: 2885103292

Dear Sir,

Sorry for Inconvenience Caused,

I have Inform Branch They Will Arrange the Delivery Soon...

THANKS & REGARDS

Ms ANUD SHIRGAONKAR

CRE - FCC

022-395 39500

Next day I wrote:

Sent: Tuesday, April 13 8:17 AM

To: 'bomcs'

Subject: RE: 2885103292

Importance: High

Dear Anud,

As you explained, It is neither reached nor updated in system.

Also system claims message left. It is wrong message. No message left.

Please revert.

Anud call me up after few hours from 022-39539500 and asking me where did I committed the date. I wrote "Will Arrange the Delivery Soon..." I have not committed timings. You said you cant see in the system. How can you see in my system... bla... bla... bla... She was very rude.

This is the service of Express IT

Company: Express IT Courier
Country: India
State: Maharashtra
City: Mumbai Suburban

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