Express IT Courier
Disgusting Service
- 04-13-2010
- 182
PAN card sent by IT department via POD 2885103292. Sent on 08.04.2010 by IT. When I checked on website, for my horror the comment was: "Exception: Cosignee Residence/Office Locked, Message Left".
No message left. So I wrote to them on
To: bomcs@expressit.in
Sent: Monday, April 12 12:47 PM
Subject: 2885103292
Dear Team,
It says residence locked. It is impossible. As my wife and small child will not leave the residence at any point of time. Please reroute the courier.
I received a reply as:
From: bomcs [mailto: bomcs@expressit.in]
Sent: Monday, April 12 2:47 PM
To: Prashanth Shetty
Subject: Re: 2885103292
Dear Sir,
Sorry for Inconvenience Caused,
I have Inform Branch They Will Arrange the Delivery Soon...
THANKS & REGARDS
Ms ANUD SHIRGAONKAR
CRE - FCC
022-395 39500
Next day I wrote:
Sent: Tuesday, April 13 8:17 AM
To: 'bomcs'
Subject: RE: 2885103292
Importance: High
Dear Anud,
As you explained, It is neither reached nor updated in system.
Also system claims message left. It is wrong message. No message left.
Please revert.
Anud call me up after few hours from 022-39539500 and asking me where did I committed the date. I wrote "Will Arrange the Delivery Soon..." I have not committed timings. You said you cant see in the system. How can you see in my system... bla... bla... bla... She was very rude.
This is the service of Express IT
Company: Express IT Courier
Country: India
State: Maharashtra
City: Mumbai Suburban