Ezeego1.com
Delay in refund of a cancelled ticket

Hi

Jet airways ticket was booked online from Ezeego1.com for the sector Hyderabad to Bangalore for 6th November (PNR - KXHDCY). However due to change in plans this ticket was applied for cancellation on 5th November and the cancellation no. is F1110353 - and this was done by calling up the airlines as repeated dials on Ezeego1.com was not responded and the number was found always busy.

Post that day every alternate day an email has been written to the authorities of Ezeego1.com. But none of the mails has been responded till date. Everytime when an attempt is made to dial on their helpline numbers it is found busy and therefore not reachable.

I am also not able to complete the process which is mentioned on the website for cancellation of the ticket - as the status shows "req for cancellation".

Now I am not sure when the refund will be made and what would be the charges that is deducted. Also since the ticket was booked by credit card and due to this delay in refund, I am at a loss of interest which the credit card company will charge on this amount.

Request your help on this matter... Thanks in anticipation.

Company: Ezeego1.com
Country: India

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