Ezeego1.com
Non refund of monies due
- 01-06-2008
- 41
It is unfortunate to note that despite making payment towards air travel and receipt of the PNR from Ezeego1office, we did not get a confirmed booking. When inquired, the office of Indian Airlines had explained this as a default in confirming the ticket numbers from your side.
Several time I have tried to reach your customer care executives in the hotline numbers specified who are always busy.
It has been almost 3 monts since they have returned my money. Even now there isnt an assurity that when I will get back my money.
Reference No: EZR-137321/A
Amount paid is INR 11, 500
This was the last e-mail written to me after many follow ups.
On Dec 8 3:27 PM, Nisha Mahindrakar wrote:
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> Dear Mr. Bharathi,
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> Greetings from Ezeego1.
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> Firstly please accept our sincere apologies for the inconvenience caused to
> you. We are pleased to inform you that you can send the new E-Ticket copy
> which you have taken from the airline counter at the last movement of
> departure. Provide with the Ticket copy so that we can process for the
> refund.
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> We solicit your continued patronage and assure you of our best services at
> all times.
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> Thanking you,
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> Thanks and regards,
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> Nisha Mahindrakar
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> Ezeego One Travels and Tours Pvt. Ltd.
Company: Ezeego1.com
Country: India