Ezeego Air travel
No Refund despite cancellation

Dear Consumer Forum Team,

I paid via my Credit Card a sum for Rs 12757/-

for a roundtrip fare (Bangalore-Delhi) through Ezeego online travel ticketing service. Later i cancelled my tickets directly

as Ezeego tel wasnt connecting (despite numerous tries)

with the airlines (Indian and Indigo resp)

They (IA & Indigo) said that cancellation charges will added

for nominal amount.

Its been over a month and my Credit card hasnt been

refunded the remainder. I have sent ezeego an email to their

id (enquiry@ezeego1.com) and so far no one has bothered to reply

me even once. I called their toll free line, but no one

answers. Im attaching below he receipt copy of

the email acknowledgement from ezeego for payment

of Rs 12757/- from my credit card a/c.

I request you all to file fraud charges against them

for cheating and embezzement of funds from the

common man. I will contact My Credit card firm and

ask them to file charges also for cheating.

Sincerely,

--Vikas Kuchu

JP nagar 1st phase,

Bangalore

mob #91-9886004708

tel # 080-22456217

================================================

From:

info@ezeego1.com | Add to Address Book | This is spam

To: vikas070@rediffmail.com

Subject: Online Payment Received

Date: Mon, 05 Nov 23:55:30 IST

Note: To help protect your privacy, images from this message have been blocked. View images | What is this?

Dear Mr Vikas,

We confirm receipt of your payments as per the details mentioned below.

Your Booking Reference No: EZR-300377/A

Transaction Details

Transaction ID 326428

Date of Booking 05/11

Date (s) of Departure / Availing Service 07/11

Amount Payable 12757

Amount Paid 12757

Balance Due 0.0

Amount Received 0.0

Mode of Payment Cash

Contact Us:

You may call our Toll Free 1-800-22 0177 (accessible from MTNL / BSNL lines only) or 91 9867565900 to speak to our Customer Service Team who are available 24 x 7 to service your travel needs all year round.

You can also email us at enquiry@ezeego1.com.

Warm Regards,

Team Ezeego1

Note: 'This is a system generated message. Please do not reply directly to this email. In case you wish to seek more information or clarifications, please write to us at enquiry@ezeego1.com.'

Company: Ezeego Air travel
Country: India

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