Dear Consumer Forum Team,
I paid via my Credit Card a sum for Rs 12757/-
for a roundtrip fare (Bangalore-Delhi) through Ezeego online travel ticketing service. Later i cancelled my tickets directly
as Ezeego tel wasnt connecting (despite numerous tries)
with the airlines (Indian and Indigo resp)
They (IA & Indigo) said that cancellation charges will added
for nominal amount.
Its been over a month and my Credit card hasnt been
refunded the remainder. I have sent ezeego an email to their
id ([email protected]) and so far no one has bothered to reply
me even once. I called their toll free line, but no one
answers. Im attaching below he receipt copy of
the email acknowledgement from ezeego for payment
of Rs 12757/- from my credit card a/c.
I request you all to file fraud charges against them
for cheating and embezzement of funds from the
common man. I will contact My Credit card firm and
ask them to file charges also for cheating.
Sincerely,
--Vikas Kuchu
JP nagar 1st phase,
Bangalore
mob #91-9886004708
tel # 080-22456217
================================================
From:
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To: [email protected]
Subject: Online Payment Received
Date: Mon, 05 Nov 23:55:30 IST
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Dear Mr Vikas,
We confirm receipt of your payments as per the details mentioned below.
Your Booking Reference No: EZR-300377/A
Transaction Details
Transaction ID 326428
Date of Booking 05/11
Date (s) of Departure / Availing Service 07/11
Amount Payable 12757
Amount Paid 12757
Balance Due 0.0
Amount Received 0.0
Mode of Payment Cash
Contact Us:
You may call our Toll Free 1-800-22 0177 (accessible from MTNL / BSNL lines only) or 91 9867565900 to speak to our Customer Service Team who are available 24 x 7 to service your travel needs all year round.
You can also email us at [email protected].
Warm Regards,
Team Ezeego1
Note: 'This is a system generated message. Please do not reply directly to this email. In case you wish to seek more information or clarifications, please write to us at [email protected].'
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