Gateway for Payment not opening
On line Booking

I have been trying to book a ticket on line for the past 3 weeks aor so using Ids:

crr_1620 and lakshmi_CR. But when the stage of opening the Bank portal for payment ; that Window does not open. For allthe banks for which I hold credit/ debit cards (HDFC/ ICICI / SBI . Only the following link opens for ALL banks... like for example:

http://www.irctc.co.in/BankHelpFile/hdfc.html

I called IRCTCChennai and New Delhi (011-2340000) and told them to check. They advised me to check my system/ PC etc. I deleted all cookies/internet files etc etc / restarted the system etc and of no use. Finally some one from the Chennai Line told that he would check up. Many days over since and still the same fate.

If there is any overall problem there should be a mechanism to inform your clients. They do not give their Name or a complaint number for follow up. How to redeem the complaint then?

If it happens on a Sunday / out side office hours the ordeal is more. No way to contact your corporate office also.

Please look into the complaint now atleast and tell me where the problem is? All other websites and IRCTC upto this stage works ever since the day and even now.

Looking forward to your response.

Regards

Company: Gateway for Payment not opening
Country: India

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