HCL
Harashment from hcl service cente

Dear Sir

>> With due respect I want to state that I had purchased HCL PC at 4th July

>> 2009.

>> I had logged complain at HCL service point, Jamshedpur regarding PC was

>> not working (complain no 44) by phone dated 5th September.

>> Next day one engineer visited my house and asked me that your hard disk

>> was crashed and took hard disk back.

>> After four day I call again to HCL service point that when hard disk

>> should install, they replied that it will take one week to replace hard

>> disk as 320 GB HDD was not in stock but till now they install 160 GB

>> HDD.

>> Next day another engineer visited my house and asked me that there was

>> no

>> problem in hard disk problem is in RAM and after discussing to service

>> centre they advise me to bring the CPU to service point.

>> Next day morning that was 12th September I handover the CPU to HCL

>> service point (job sheet no -329), Jamshedpur.they told me that I should

>> informed by them shortly.

>> Next day evening I call back again to service centre they replied that

>> it

>> will take more then one week.

>>

>> This is for your information and necessary action

>> I want to quote some line that was mentioned in your warranty card

>>

>> “Thank you for choosing us for your computing needs and for the trust

>> that

>> you have bestowed upon HCL we will make sure this trust grows stronger

>> each day. you have made a great choice, a choice you’ii be proud of in

>> times to come”

>>

>> But I loose my trust and no proud for choosing HCL only in two months.

>> A detail of my product is given below.

>>

>> Machine serial no --5097AZ167574

>> Product code – AZ001117

>> Product desc. - EZEEBEE TOP T321 PDC

>>

Regards

Company: HCL
Country: India

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