HDFC Bank
No cash received

On April 4th I tried to withdraw 5, 200-00 from a non HDFC Atm i was unable to withdraw the cash as I was using a International Debit card, not accepted at few ATMs. When attempted to withdraw it said unable to process your request. Its been about 13 days from the time I have registered the complain that there is a withdraw of 5200 from te account and cash not received there is no action taken by HDFC BAnk on the same.. When spoke to cal center agents they speak foolishly withoutt furnishing proper deatils and they disconnect the cals often. HDFC Bank agents level of process knowledge, attitude and behaviour good for them and it sucks for others. I'm not sure if I'm going to get back my money. When we don't pay credit card bills these banks have time and agents to cal back even before the due date to make payments but for things like this they don't get back and provide proper information to customers.

Company: HDFC Bank
Country: India

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