HDFC Bank
Non Issue of PIN

I am sanal, holding a salary A/C with HDFC bank -MG Road, Bangalore.

I had applied for a new Gold Debit card and got the same by 23 Dec’07.They blocked the old card after issuing the new card. I have not received the ATM PIN number till now.

I called customer care 4 times, last one on 25th Jan. Every time they we not giving a proper response or even ready to give a complaint number. Further I send mails to the relationship manager Mr. Ashish Baijal [ashish.baijal@hdfcbank.com] on January 09 and also to HDFC Bank Support [support@hdfcbank.com].

There was no response from the relationship manager, and only an automated acknowledgement from HDFC Bank Support stating Your query is being attended to. We will revert to you within 3 working days.

Still now did not recieve the PIN.

Can anybody from HDFC senior customer service person help me. I am really shocked & i am waiting for the positive reply from HDFC customer service.

Company: HDFC Bank
Country: India

  <     >