I am sanal, holding a salary A/C with HDFC bank -MG Road, Bangalore.
I had applied for a new Gold Debit card and got the same by 23 Dec’07.They blocked the old card after issuing the new card. I have not received the ATM PIN number till now.
I called customer care 4 times, last one on 25th Jan. Every time they we not giving a proper response or even ready to give a complaint number. Further I send mails to the relationship manager Mr. Ashish Baijal [[email protected]] on January 09 and also to HDFC Bank Support [[email protected]].
There was no response from the relationship manager, and only an automated acknowledgement from HDFC Bank Support stating Your query is being attended to. We will revert to you within 3 working days.
Still now did not recieve the PIN.
Can anybody from HDFC senior customer service person help me. I am really shocked & i am waiting for the positive reply from HDFC customer service.
0 comments