HLL Pure it
No service

Dear Sir / Madam,

For the last five day i.e from 10/04 I am calling customer care and requested too kindly attended my complain for my puerit which is having a problem. I have recently replaced the filter kit on 1st of April and know the water tastes bitter and it smells like chlorine.

The call Center service is also very very poor as to contact you on phone it takes 45min to 1hrs to stay on line to speak to your executive and register the complain who is going to pay our phone bill.

On top when a complaint is been booked the next day i get a SMS saying Dear Customer your complaint No. C 102072673 has been attended. Please give your feed back as 'SER 1"if satisfied als "SER 0 "if unsatisfied to 09223200200. Team Puerit. How do I expect this type of service from they side as the complain has not been attended.

My complain No. are Details

1. 102072673.

2. 102080892.

Till date no service person has attended complain and no call are been made by they service dept as to know the address or what is the complain.

And after the complain is been raised after one or two days I receive a sms saying Dear Customer your complaint No. C 102072673 has been attended. Please give your feed back as 'SER 1"if satisfied als "SER 0 "if unsatisfied to 09223200200. Team Puerit.

I have also writen a mail to them on they mail id i.e pureit_hul@unilever.com on 14/04 time 5.03pm but till date i have not received any replay.

If there are no service provied they should stop selling the product in market.

Babu R Patil

H.No. 711/24 (1) 2nd Floor,

C.P. Manor Bldg,

Green Hill Society,

Porvorim Bardez Goa.

Res Ph 083206452206

Mob: 9423308932.

Email: babu4u287@yahoo.co.in

Company: HLL Pure it
Country: India
State: Goa
City: North Goa

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