Hp pavalion
Replacement of Remote

Kamal Singh Rawat
09-28-2009
222

BELOW ARE TWO MAILS REGARDING THIS COMPLAINT, BUT I DIDN'T GET ANY RESPONSE. PLEASE HELP..!

from kamal

to in.ced@hp.com

date Mon, Sep 28 at 10:40 AM

subject Complaint (Replacement of remote)

mailed-by gmail.com

Hi,

This is Kamal, I am living in Noida (India), I am totally disappointed from your service. I had given my Laptop's Remote for replacement on 8sep2009 at HP authorized Service Centre:

ELITE BUSINESS MACHINES (P) LTD.

B-106, SECTOR-64, NOIDA 201301 U.P. (INDIA)

TOKEN NUMBER # B-1836

From: Kamal [mailto: tookamal@gmail.com]

Sent: 26 September 09:30

To: 'ebmnoida@gmail.com'

Subject: Please provide any update (Token # B-1836)

I got a message from their side on 8 sep 2009 regarding that my remote had been ordered Ref 4603424798-461. But from that day I didn't get any update from their side regarding that. I had called several time and also e-mailed to them (below mentioned). Please look into the matter and do the needful. I didn't suppose to get such kind of irresponsible service from HP end. This shows totally unprofessional behaviour so such big and reputed company. I am totally disappointed form HP Services.

From: Kamal [mailto: tookamal@gmail.com]

Sent: 26 September 09:30

To: 'ebmnoida@gmail.com'

Subject: Please provide any update (Token # B-1836)

Hello,

This is Kamal, I had given my Laptop remote for replacement on 08sep2009 (Token # B-1836). I got a message from your side, that my remote has been ordered with Ref 4603424798-461 From this mobile no (9841759544 named as Shenaz), Till date i didn't get any response from your side. I had message on that no# to know the status but didn't get any response. I had called several time to your office but they told to provide me update but no response from your end.

Please look into the matter and provide me update regarding my Laptop Remote Replacement.

Thanks,

Kamal

09350009091