Hp pavillion laptops
Non-redemption of free gift

Sir,

I bought a HP Pavillion Laptop top on 5 feb through authorised dealer.

under a promotion scheme I was promised to be delivered a Phillips Home Theatre within six weeks after my documents as follows

1.A copy of reseller purchase invoice of the eligible system

2.barcoded product serial number sticker (original) pasted on the cardboard packaging.

3. Demand Draft of Rs. 1499/- payable at New Delhi towards handling and processing charges.

were recieved by HP redemption cell.

I completed all above formalities and recieved an acknlowdgement mail from HP Redemption cell on 15 Feb that all my documents have reached in time and my free gift i.e Home Theatre system will be delivered to me within 06 weeks time.

As on 20 March I have neither received my free gift nor any communication from HP Redemption cell regarding status of the free gift. The contact number of Hp Redemption cell is an automated machine which never ever connects to customer care executive for assistance.

I request you to please look into the matter and relieve me of this ordeal.

Thanking You,

Lt (Dr) Anurag Shukla

Indian Army

09454740084

Company: Hp pavillion laptops
Country: India

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