HP PAVILLION NOTEBOOK
HP Pavillion Notebook Promotional offer gift not received

I bought a HP Pavillion Notebook on Dec 5th from India under the

promotional offer. As Per the Terms and Condition Written on your Website

It should take maximum 6 weeks to ship the gift to my communication

address. I checked the Shipment and it was delivered on 12th Jan

Consignment Number B50703639 (DTDC Courier Services). But Till now the

Gift has not been delivered to me. I tried calling Many times to the

Redemption Cell Number. But Not sure unintentionally or Intentionally my

calls are being disconnected after 5 mins before talking to you Redemption

cell executive. I am feeling really harased as I never expected this kind

of unprofessionalism from World''s biggest/largest PC Maker.

When I wrote them they replied saying that due to cargo service problems

the delivery will be delayed by 15-20 days. This was communicated after

the stipulated time and when I asked for the reason there is no reply from

them till now.

Finally I made up my mind to write you. Please reply back soon.

I have all the supportings ready to justify what ever I wrote above. If

needed I can send across those.

Consequences: I called many times (STD Calls) from my cellphone even when

I was roaming. Also lot of my valuable time wasted in following up with

them. The Cost of Sending mails. I also felt very much helpless when they

didn''t receive my call. I got mentally tensed.

More over the extended time given is also over and still they didn't bother to contact me.

Company: HP PAVILLION NOTEBOOK
Country: India

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