HUL Pureit
FAULTY KIT

Dear Sir/Madam

I have purchase a PUREIT on 05/04 in Jaipur (ref customer ID1927296808).

That time it was told to me by your executive that the battery kit purifies 18000 liters water and after that I have to buy new kit, my daily water uses is approximately 7-8 liters but after 3 months the PUREIT stops working and I called the help line.

After examine I was told that the battery kit need to be replace.

It is only 3 months old system and not even purify 800 liters water (7-8 liters per day) how can it fails so early but no body was able to resolve my query and at the end I purchase new kit by paying Rs 365 on 15/07 from your executive only.

In 15 Nov again the PURIT stop working and not even use for 3 months.

In last 7 months my PURIT taken 3 kits and I don’t know what your claims of 365 days is in normal condition.

My family includes my wife and 2 small kids and per day uses can not be more then 7-8 liters per day.

It is clearly indicates that PUREIT has cheated me by claiming 365 days working of battery kit.

Kindly look in to it and resolve the issue

Waiting for an early reply

Thanks

Sanjeev Sharma

919829216886

Company: HUL Pureit
Country: India

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