Huawei Mobile Phone
Phone Set is not getting repaired

Dear Sir,

I purchased a Huawei CDMA mobile handset model no. C2901 with TATA INDICOM connection from KAMAL COMMUNICATION, TATA INDICOM True Value Shoppee. Sahibabad, Ghaziabad, bill no 1763 on dated 06/11/08

There was a problem in this set. The phone set is in the warranty period. I give it to Huawei service centre, MDR Services India Pvt. Ltd. at Vikas Marg, Shakarpur Delhi. on dated 28th March.

But after a month it is not getting repaired, every time the service centre says that the part is not available.

I make a complaint (Complaint No 65677) on 22.04.2009 to Huawei but no action is taken.

I also make a complaint to TATA INDICOM, but they also took no action.

The Phone set is still at Huawei service centre.

Sir, I am facing a big problem, I am unable to use the no. of TATA INDICOM from more than a month.

I don’t know where is the problem and from where and how to get service. Please help me in getting my set repaired at the earliest.

Thanking You.

SAURABH

Phone No. 9810399888

Company: Huawei Mobile Phone
Country: India

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