ICICI credit cards/ICICI lombards insurance policy
Amount blocked from the credit cards for ICICI lombard insurance policy

Dear sir/madam,

In month of Aug i got a call from ICICI credit cards dept (Employee name Ranjeet, Ph no. 04445583551) and he told me that around 24000/- is blocked from my credit cards towards ICICI lombard insurance policy and you have to accept it and if you do not want it to continue then after getting the policy call me and i will cancel it and your blocked amount will be reverted back to your credit card.

After getting the policy when i called the same number then i was informed that that person is already fired out (this time i spoken to Ashok) and he he asured me that continue the policy for one year and at the end of the year this amount will be released from lombard and you do not have to pay.

but in next month credit card statement it was reflecting the EMI for the blocked amount then again i contacted Ashok he asured me that he will send a document stating that "you do not have to pay the EMI amount and the blocked amonut will be reverted to my credit card". but when they did not send me any such document then again contcted the bank Ashok was not there.(this time i was told that the number is changed to 04442982228) and they directed the call to this new number. here again told the concern to person (Sidartha) who was sitting there then he told to talk to his manager (Divya). i talked to that lady so many times and each and evry time she assured me that they will send a document very soon.

But till now i did not recieved the document and now when i trying to call to those number no one is picking the call.

Please help me out in this case as i am bound to pay the EMI for blocked amount.

Hoping i will get the justice. if any further clarification required i am ready to provide.

Thanks in advance

Rajesh Kumar Pandey

Company: ICICI credit cards/ICICI lombards insurance policy
Country: India

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