ICICI Lombard
Illegal hacking of Credit Card

Sir

I had purchased a Credit Cad from ICICI Bank. Before getting the Card, the ICICI Lombard people came to know of my Credit Card Number. The Call centre executives of ICICI Credit Card had given my Credit Card Number to ICICI Lombard. Later on after calls after calls the executives lured me to take the policy but I rejected their appeals. It all happened in minutes. Finally someone said it was verification call. I clearly told them not to take any amount from the Credit Card during verification Call and now they have cut that part of the call and saying I have purchased the policy. Earlier the ICICI Lombard call centre ignorant girls told me that there would be no cancellation charges. The cancellation executive was very rude and told me that I have to pay Rs. 2, 500 as Cancellation charges.

Even the ICICI Credit Card Division is not co-operating with customers, but that with ICICI Lombard.. I think there is a racket between ICICI Bank and Lombard.

Can anyone advise me how to come out of this. What legal action can be taken against both Credit Card and Lombard so that they will not take everything for granted and CHEAT peope.

Company: ICICI Lombard
Country: India

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