ICICI Lombard
Health care insurance not deactivated

Hi Sir/Madam,

My Name is Rufin. I have applied for a credit card and received. On Nov 21st i have received a call from customer care hearing that i have signed for Health care insurance in my application and they said it is not cancellable now once it is activated then only it will able to cancel. so they got confirmation like that.

when i have confirmed i got my Policy No. which is 4034/FPP/04168975/00/000 and immediately on the same day i have applied to deactivate the policy and got reference no 211108575. They have informed within 11 working days it will be deactivate. But after 11 working days i have called with that reference number but no proper response. From credit card they give me a credit limit as Rs.40, 000. Now they took Rs.13145 from my card. Even if i'm asking for deactivate also they are not cancelling the policy and i have trying to call continuously but no proper response for this complaint.

why i need to pay amount without a benefit?

Kindly anybody please help in this.

Company: ICICI Lombard
Country: India

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