ICICI LOMBARD HEALTH INSURANCE
CANCELLATION FEE CHARGED WITHOUT MY KNOWLEDGE

Dear Sir,

I have taken a ICICI health insurance on 18th Sep '07 valid upto 18th Sep '09.It was a credit card linked policy in which premium will be directly debited from my account. At the time of taking the policy I was informed that incase if there is cancellation within four months nothing will be charged for that. On Jan 4th '08 I have requested to cancell it and it got cancelled on the same day.By the end of Jan I came to know that I am supposed to pay Rs 3289 as cancellation charge and the amount has been debited from my credit card account. This I have informed to the customer support, but they are telling that it has been mentioned in the clause. I have clearly informed them that the marketing person only told me that I don't have to pay anything if I cancell it within 4 months and he didnt explain about the clause at that time. But I didnt get any positive response from their side and they are simply delaying the matter. Requst you to look into the matter and a find a solution as soon as possible.

Regards

Kailash

c/o Mahindra

Company: ICICI LOMBARD HEALTH INSURANCE
Country: India

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