Idea
PROVIDING FORCEFULLY UNWANTED PLANS

Dear Sir/ Ma'am

I would like to tell you that i have been using idea connection since last 6-7 yrs and my present number since last 5 yrs. now as the validity of my number is going to expiry i had a talk with one of you executive who told me that i have to get my phone recharged with 90-99 rs and i'll be getting lifetime validity but when i asked about other validity option say for 1-2 months or any other option lesser than life time, your executive told me that now idea is not providing short validity vouchers so i need to get along with lifetime option other wise my number would be disconnected.

Well i want to know few things-:

1) dont u have any voucher with short span of validity??

2) dont you loyal n old customer have any say in your company??

3) do you force your customer to go for lifetime validity??

hope i'll get answers of my questions very soon else i would have to knock the doors of consumer court.

Your Suffering Customer,

Sunil Trivedi

Company: Idea
Country: India

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