IDEA Cellular (Chit Chat)
Wrong charging under GPRS scheme

Dear Sir,

MY Mobile NO.--9891548942

I am Rajesh Kumar Dixit Residing D/48 CPWD kTraining Institute Kamala Nehru Nagar Ghaziabad.

I saw on 31/10 /09 that my account has suddenly reduced by 20 rupees.then i search my mobile and found that a messege from chit chat (no name) that Rs 20 has been charged from my prepaid balance on account of GPRS Package Rental while it is not needed for me as i am already having Internet in my home and office. And again 20 rs Redused from my account on 01/11/09 also and my account has gone in nigative (-)5.00 rupees in prepaid account.i was unable to call some immergency call due this negative account.then i call costmer care of IDEA about 5.30 pm of 01/11/09. And from the coustmor care it is told that your GPRS accout will be discharged on 11.0 am of 02/12/09. But 0n 11.0 am it is not discharged and again charged 20 rupees from my account. while i am not using there GPRS service. Because i dont know about GPRS.

Inthis way i loose my 60 rup. and that is regularly deducting day by day of 20 rup.

so i request to compitent authority pl direct to stopp deduction from my account

Today on 02 /11/09 nobody is resposing on coustmor care

Company: IDEA Cellular (Chit Chat)
Country: India

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