Idea Cellular
Unauthorised deduction of Rs.10/- towards Filmy Pack

I may be repeating this Complaint once again but can't resisit.

My name is PK Nair having Idea Cellular MBL No.9594667480.

Idea Cellular as and when they feel send an SMS stating that

From IDEA 43030.

"Keyword UNSUB FILMY. Thank you for activating SMS Filmy. Subscription charges Rs.10/week and validity 7 day. Deact Toll Free No.155223".

This is really frustrating as I have never given any requisiton for activation. Moreover, this is the 3rd or 4th time, Idea Cellular is indulging in such cheap activities.

In the past also they have deducted from my A/c. and I have put several mails and also spoke to their Customer Service. In fact, in one of the occasion, they have even refunded me Rs.10/- and sent a message that this will not be repeated.

Inspite of the above, today on 2nd Jan. I once again got the above msg. and deducted my Account by Rs.10/-.

Is this the way to treat a Consumer who tries to be loyal with Idea... Sirji Shame on you.

Pls. arrange to sort out this issue once for all and give me my refund back.

Secondly, I do not want to continue with this Number. I have a Dolphin Mobile No. which is 1000 times better than Idea. They do not deduct any amount without my knowledge.

Company: Idea Cellular
Country: India
State: Maharashtra
City: Thane

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