Idea Cellular Punjab
E bill Request???

Hi,

I am Mukhvinder, my number is 9814662512 and have post paid connection with Spice before it became Idea.

I had complained to the customer care on 09.10.09 as I had not received my bill along with that I also requested that my bill henceforth be mail to mukhvinder@gmail.com. I was assured that I would receive a confirmation link (which by the way I have yet to receive). I have received several messages regarding this but no action.

I then got in touch with the customer care at least 4-5 times, and was spoken to very rudely. Then I wanted to speak to the higher ups, but to no avail. During my last call I was told that I will get a call from one in-charge within 4 hours (still waiting for the call).

God only knows when I will get this mess sorted out. I never faced any problem dealing with Spice.

WHAT AN IDEA SIRJI...

Today is 16.10.09...

Still waiting for a call or Email. Again no fruitful response from your Customer Care persons. I was given the number of Mrs. Harpreet (HEAD Customer Care), I have been trying to call her and again no response... No surprises there.

--

Mukhvinder Kohli

91 9814662512.

Company: Idea Cellular Punjab
Country: India

  <     >