Hi,
I am Mukhvinder, my number is 9814662512 and have post paid connection with Spice before it became Idea.
I had complained to the customer care on 09.10.09 as I had not received my bill along with that I also requested that my bill henceforth be mail to [email protected]. I was assured that I would receive a confirmation link (which by the way I have yet to receive). I have received several messages regarding this but no action.
I then got in touch with the customer care at least 4-5 times, and was spoken to very rudely. Then I wanted to speak to the higher ups, but to no avail. During my last call I was told that I will get a call from one in-charge within 4 hours (still waiting for the call).
God only knows when I will get this mess sorted out. I never faced any problem dealing with Spice.
WHAT AN IDEA SIRJI...
Today is 16.10.09...
Still waiting for a call or Email. Again no fruitful response from your Customer Care persons. I was given the number of Mrs. Harpreet (HEAD Customer Care), I have been trying to call her and again no response... No surprises there.
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Mukhvinder Kohli
91 9814662512.
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