IFB - Washing M/c
Mal-functioning of m/c

We hv one IFB Washing M/c Supremo DLX S.No.020816 under AMC No.41328.

We are facing lot of problems in the above m/c since June 08. After great persuation engineer comes and on the very next day it again goes out of order. 1st complaint No.1865124 was made on 15.6.08 . Again complaint No.1921096 was made in 1st week of July 08, Again on 7.8.08 complaint No.2050473 was made. Lastly complaint No.206698 was made on 12.8.08. One or the other parts were changed. However, m/c could not be set right for one reason or the other. Telephonic calls are also being made almost daily to Creative Engineers, Auth. Service franchises and also to IFB, Chandigarh.

Lastly around 1st Sept. after changing the parts, m/c could not be checked and there was no electricity. On the next day both the above parties were informed accordingly and Creative Engineers are promising daily to send the person since 2nd Sept. but not reporting.

In between one of their engineers informed that m/c requires thorough checking & overhauling for which m/c would be taken to service center and Creative Engineers were also informed accordingly but they sent engineer who changed the parts. Due to problem of electricity m/c is not checked properly.

Pls take up the matter seriously and send instructions suitably m/c is set right so that problem is not faced every now and then.

Company: IFB - Washing M/c
Country: India

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