Imate
Mental harrassment due to defective imate smart flip not being rectified

I purchased above model cell phone no.358167008309820 on 11 08 2007 from poorvika mobile world, addressed at no.66 Thyagaraya Road pondy bazaar, T.Nagar CHENNAI 600017 India. I noticed charging connector defect in the set on 26 01 08 and I referred the matter to the above mentioned dealer who in turn directed me to approach authorized service centre addressed at 86, 1st avenue indiranagar Adayar. Chennai 600020, INDIA. The authorized service provider accepted cell phone on 28 01 2008 for rectification of the defect within a week’s time. Much to my astonishment and agony the the service provider returned the cellphone on 16 02 2008 without rectifying the defect and gave reasons in writing unmatching to the reasons given in writing on 28 01 2008 that too after retaining my cell for period exceeding 3 weeks.. Authorised dealer Poorvika and service provider Iconet communication pvt ltd are disowning their responsibilities at the cost of my mental agony. The guarantee period is alive.

Company: Imate
Country: India

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