Indane Gas Agency
Refund of Excess amount charged

Hi,

I booked gas during the month of June'08. During the same period there was a huge hike in GAS charges. The agency where I am registered, stopped delivery for 1 week and all of sudden delivered the Gas on the day it was increased to Rs.354/- (It is actually Rs.305/- now). Later it was notified in the news paper (Deccan Chronicle & Hindu), that the charges are reduced and the excess amount will be refunded to the consumers.

Today, when I check with the agency for the refund, they inform that the amount is to be refunded by the management, which is not done till date. The agency has delivered almost all the bookings till that particular day, in order to charge more to the consumers.

This is ridiculous. The agency can stop delivery till the prices are hiked and when it comes to refund, they dont even bother for the same.

This is how the agency behaves with every consumer.

I therefore request you to look into the matter and refund the amount as soon as possible.

Manohar Goud

Company: Indane Gas Agency
Country: India

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