Indian oil corporation
Delay of Delievery in LPG cylinde
- 11-09-2009
- 328
Dear Sir,
I am a consumer of LPG cylinder of Indian oil corporation with the dealer Guhan Gas Agency in Kaniyapiram, Trivandrum district.
There has been a lot of malfunctions going on this particular agency for quite some time. I had booked for refilling by Oct 8th and I am yet to receive my refill cylinder. It's been almost a month and there is no proper response from the people who work there. This not only happens for me but for every consumer at this agency.
At first, No one is picking up the call that we make. Even if they attend they are very rude to the consumers. we are not asking them anything for free we pay and get and also ask only for our rights that we are intended to.
I have not seen any other agancy like this. There has been no respect for the consumers. We are being treated as slaves.
I believe, this particular agency is under scanner, at this point it would be better if IOC intermediates in this and provide regular service at these area wihtout this agency.
Thanks,
Vivek
It is because of this particular agency, the IOC brnad name is getting damaged.
Company: Indian oil corporation
Country: India