Indian Railways
Refund not received

I had book the Ticket through IRCTC. The details are as follows

PNR No * 8449233613

*Train No* 9037 *Train Name * AVADH EXPRESS

*From* BVI *To* KOTA

*Date* 13-1 *Class* 3A

*Boarding Point* BVI *Reservation Upto* KOTA

*Quota * General

S# Name Age Sex Seat/Berth Coach Status

1 VISHAL MARU 031 Male 0022 B2 CONFIRM

2 NITESH JAIN 033 Male 0023 B2 CONFIRM

Total Fare 00001732

I could not board the train as the train departure was rescheduled. The train was suppose to leave at

11.30 opm n 13 Jan 09 but it sems that it departed at 5.30 am on 14 Jan 09. I wanted to cancel the ticket because such a timing was not at all suitable to me. The cancellation was not accepted at irctc site when I tried doing so after the departure. The rule says if the train has been rescheduled, the full amount should be refunded. I have filed the TDR with Railways some 5 months back and I have still not got my refund. This has caused me enough mental stress and have wasted good amount of money in following up with Railways but all in vain.

Company: Indian Railways
Country: India

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