Indian Railways
Harrassment by the ticket issuing staff

Respected sir,

Today morning (3:10AM) I had to go to pick my wife who was coming by channai-Mysore (6222) train to krishnarajapuram railway (bangalore) station. I went to the ticket counter and asked for platform ticket with 10 Rs since I was not having change of 3 Rs. The railway ticket staff issuing the ticket told that I have to give the change. I told I dont have change. Also I showed him that he is already having change at his desk.

He told that he cannot give that and told me to do whatever I can do. I told I will give a complaint against him. Then he replied that None can do anything agaist him. I tought of going to duty station master but the entry was closed. Since the train was about to come I went to the platform without ticket as my wife was having lot of luggages.

while I was about to come out of the platform the same person (the person who was sitting at ticker counter) asked me for ticket. I felt it to be really rediculous. When I asked for the ticket he did not give me at the same time now he is taking advantage of it. He told me I have to pay the money. then I was taken to the station master though another way. But station master also did not do anything. Then I was told to pay the money. Also he started abusing my wife when she talked about it. I paid 253Rs fine and told him that I will find some way to solve this.

1) This is really a humiliating act by the railway employee with some one who has always taken care that he never travelled/aboarded train/platform without ticket. It is something really hurting act for a gentle man like me.

2) I dont know what is the use of such people who issue ticket who does not serve the people. Is there any action or channel to take action against such people?

I hope right decision will be taken by the authority

Regards

Santhosh

Company: Indian Railways
Country: India

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