Indian Railways
Waiting for more than 1 year for Refund Amount

Following correspondence with rail will explain everything.

&&&&&&&&&&&&&&&&&&&&&&-

I am still waiting for your response.

Note: Forwarded message attached

-- Original Message --

From: "mridul ray"mridulray@rediffmail.com

To: tdrprocess@irctc.co.in

Subject: Re: Re: [Fwd: Re: reg. TDR]

Dear Sir,

Can you please let me know where should I contact for non processing of my refund. If you have any contact number, please let me know.

Thanks

Mridul Ray

On Tue, 12 Jan 13:44:34 0530 wrote

>

Dear customer,

Sorry for the

inconvenience.

Kindly note that your refund case of PNR No. 4403919845 has

been forwarded to CCM/SER on dt. 17.02.09.

We have already issued Reminder No. 1 dt.13.10.09 to concerned

railway to chase up the case. But despite reminder refund yet not

received from

the concerned railway. Now we are sending a Reminder No. 2 dt. 12.01.10

with

all the papers pertaining to your refund case to concerned railway to

chase up

the cases. As soon as refund, if any, received it will be credited to

your card

account.

Regards,

Raman Raut

tdrprocess@irctc.co.in

Ph: 011- 23345900

mridul ray wrote:

Dear Sir,

Once again a long uneventful waiting (near to only one year) with no

outcomes. My request is please advice me where should I contact to get

my money back.

Waiting for your reply.

Thanks

Mridul Ray

On Tue, 13 Oct 07:21:25 0530 wrote

>

Dear customer,

Sorry for the

inconvenience. Kindly note that your refund case of PNR No. 4403919845

has been

forwarded to CCM/South Eastern Railway on dt. 17.02.09 Refund yet not

received from

concerned railway, so we are sending a reminder with all the papers

pertaining

to your refund case to concerned railway on dt.13.10.09 to chase up the

cases.

As soon as refund, if any, received it will be credited to your card

account.

Regards,

Ved Prakash

Tdrprocess@irctc.co.in

Ph: 011- 23345900

Dear Concern,

Please look into the matter.

mridulray@rediffmail.com

Thanks & Regards,

Akshay

care@irctc.co.in

www.irctc.co.in

011-23340000

&-- Message from mridulray@rediffmail.com &&&

Date: 9 Oct 04:48:03 -0000

From: mridul ray

Subject: Re: reg. TDR

To: care@irctc.co.in

> Dear Sir/Madam,

>

> I think it s a long time waiting to receive any information from

> your end. There is no refund of money untill now even though 8

> months have been passed by. Can you please help me out by

mentioning

> the appropriate name of the person whom should I contact to get my

> money back.

>

> Waiting to here from you.

>

> Mridul Ray

>

> On Tue, 17 Feb 21:10:54 0530 wrote

>>

>

> Dear Customer,

>

>

> Thanks

> for showing interest in our site. Please

> note that we have received your mail and your refund will be

processed

> through

> TDR (Ticket Deposit Receipt). Refund under this category is

processed

> by the

> railways under the present commercial rules and this process takes

minimum

> 90

> days or more. Once the refund is received from the railways the

balance

> will be

> credited to your account

>

> However, your TDR for PNR No.4403919845 has been filed.

>

>

> Thanks & Regards

>

> Ravi

>

> care@irctc.co.in

> www.irctc.co.in

> 011-23340000

>

>

> &&-- Original Message &&--

>

>

>

> Date:

> 16 Feb 04:47:02 -0000

>

>

> From:

> mridul ray

>

>

> To:

>,

>

>

>

>

>

> Dear Sir/Madam,

>

> I have bought a ticket From Visakapattanam to Howrah. Followings

are

> the details

>

> Ligin ID: mridul_ray

> PNR: 4403919845

> Date of Journy 14-02

>

> The train is cancelled today due to accident of Coromondal Exp

> yesterday.

>

> Now I am unable to cancel the ticket from Vizak Station as it is

> eticket. But when I am trying to cancel from my ID it is also not

> allowing me. The reason showing the Chart has already being

appeared.

>

> Please advice me at your earliest.

>

> Waiting to hear from you.

>

> Mridul Ray

Company: Indian Railways
Country: India

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