Indian Railways
Sub standard coaches

Dear sir

I had travelled from Trivandrum to Madgaon by 2431 Rajdhani exp on 8-05-08 and returned by 2432 Rajdhani exp from Madgaon to Trivandrum on 12-05-08.It is appalling to note that the A/c 3T coaches provided on both occassions were worse than the coaches of local passenger trains. The toilets did not have locking facilities and coackroaches and rats were seen running around at night on the berths. Also the catering services were so bad that literally we had to fight for food when we boarded from madgaon at Noon on 12th may. It may be noted that the ticket charges includes food therefore the caterers are supposed to provide to all passengers.

The conditions of the Coaches were so bad on both the occassions that it was impossible to believe that we were travelling in a rajdhani exp. The same train must be running all these years without the notice of any authorities.

This simply looks like a stepmotherly attitute to Keralites as i dont think the authorities would run such trains from Bombay to delhi etc.

Passengers from south do pay the same fare so services must be alike everywhere. I am so disgusted with callous attitute of railway officials and ulimately hapless passengers like us suffer in silence.

in this regard i request certain remedial measures in this aspect so that at least in future passengers who pay high fares in rajdhani gets comfortable travel.

santhish

Company: Indian Railways
Country: India

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