Indian Railways
Long queues@ticket window of Mumbai suburban

Dear sir,

I m looking favourable arrangement for following.

Requirement 1) How can you reduce queues of ticket windows at Mumbai

suburban various stations.

Looking to a large number of passangers/travellars/visitors are coming to

Mumbai DAILY. They all aren't having COUPONs nor SEASON ticket. They

all are waiting in queues. How can you help them???

Is it possible to issue such tickets thru internet? some suggestion

in this matter...

a) issue all tickets which cost is more than Rs. 10.00

b) IRCTC charges must be waived. otherwise no one will book it from

internet.

c) Make it valid for 24 Hrs based on issue DATE and TIME instead of

valid for one hours (as existing "start journey within 1 hrs")

Requirement 2) Pl. inform thru SMS about confirmation of BIRTH/SEAT number for

those tickets which was not confirmed while booking and being

CONFIRMED afterwards.

It will reduce traffic of 139 on the day of travelling.

Presently your system sends a SMS as soon as booked thru irctc. It is

useless in case of NOT CONFIRMED SEAT.

Hoping your favourable arrangement within a few days.

Yours faithfully.

MSS

Company: Indian Railways
Country: India

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