Indian Railways
Misbehave by railway staff after showing ticket issued by IRCTC

We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct. Our PNR No. is 2253252485 and transaction ID is 0069788972.I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demand the ticket to see and we shown the ticket and ID card but on that time she was started to say that this ticket is wrong, here is not mentioned the ID card no.. We were requesting to her that this ticket is supplied by IRCTC and you see your record and according to record we are showing the ID card. But she was not listening any thing and some other staff members who were available on duty on that time they were also supporting to her. She was using very rough language. She wasted our 2.30 hours and disturbed us mentally very much. We tries to convince her by many type of efforts, we shows the messages on our mobile sent by railway, we was showing the another ticket on our laptop but she was not ready to see any thing. In mean time we sees that she was doing like this and by another ways with the lot of passengers. It is very bad. I want a good punishment for her.

Name of Passengers: Mohd. Azam and Sant Kumar

Address

Sant Kumar

Principal

S.M. Degree College

Lehragaga-148031

Distt. Sangrur (Pb.)

Phone: 09417601496

Company: Indian Railways
Country: India

  <     >