Indiaplaza
Wrong item delivered

Hi,

this is with respect to the order #100420090052. I ordered for a Disney remote controled car. but i was sent some cheap Max Racer car. On complianing, i was told that they will get back to me on the next course of action but no one called. When I called them again, i was asked if i had couriered the item back, which was a surprise as i was never asked to do so. i couriered the item to the address given to me and i was told that i will be reimbursed the charges. i was asked to mail the couirer recipt number to Indiaplaza customer service team, which i did. later they asked me to scan the receipt and mail them a copy of the same. I didnot have a scanner facility but somehow spent on the same and managed to send them the receipt. Now they have again come back and say that is not the correct format i should mail them in PDF format. Everytime they are finding new means to harass me. I am still not sure if they are ever going to refind my money back. its more than 20 days that i am being mentally torturtured now.

Company: Indiaplaza
Country: India

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