India Today Book Club
PATHETIC CUSTOMER SERVICE

Subject: Highly Unprofessional attitude of India Today Book Club.

Just to give a brief anout my membership:

a) ITBC Membership No. - ITBC08601595

b) Invoice No. - ORA080083063

To update till date I haven't received the "Free Adidas Bag" that was there in the offer. On calling the Cust care, they stated that it was out of stock and so the delay. Such a big company and sort of comments from Cust care is not expected at all. I hope my VOC would certainly help the top managment get an air of the things happening.

Moreover in the offer there was a CD "ENCYCLOPEDIA BRITANNICA STUDENT LIBRARY'. It was not opening. I was told by Cust Care to return the same so that it can replaced. But till date there is no response.

Please take it very seriously.

Regards,

Subhankar Ghose 9910554085

Company: India Today Book Club
Country: India

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